Selyst’s Welcome Set Coin Reset Assurance is designed to help professionals explore the platform with greater confidence.
If your Welcome Set does not work out the way you hoped, you may claim back 100% of the coins included in your Welcome Set, subject to the terms and conditions below.
Eligible professionals can receive:
100% of the coins included in the Welcome Set returned to their Selyst account.
Returned coins that remain valid for 30 days from the date they are credited.
The returned coins do not have a cash value and cannot be withdrawn, transferred or exchanged for money.
A claim may be submitted:
From three days after all the coins included in the Welcome Set have been used.
No later than 60 days from the date on which the Welcome Set was purchased.
Claims submitted before or after this period may not be accepted.
To be eligible for Coin Reset Assurance:
Your email address must be verified.
Your phone number must be verified.
Your Selyst professional profile must be at least 60% complete.
Your profile must include either a social media link or a presentation link.
You must have used all the coins included in the Welcome Set.
You must comply with Selyst’s platform terms and conditions.
Coin Reset Assurance may be claimed only once per individual, even if the individual operates more than one account, business or professional profile.
Selyst may request identity verification before processing a claim.
This may include KYC verification or the submission of documents reasonably required to confirm the identity of the professional making the claim.
A claim may be rejected if the requested verification is not completed.
Approved coins will be credited to the eligible professional’s Selyst account.
The returned coins:
Will remain valid for 30 days from the date they are credited.
May be used to purchase eligible leads available on Selyst.
Cannot be transferred to another user or account.
Cannot be exchanged for cash or refunded to the original payment method.
Unused returned coins will expire at the end of the 30-day validity period.
Selyst may refuse, delay or withhold a coin return where there is reasonable suspicion of:
Multiple claims being made by the same individual.
Duplicate, misleading or fraudulent accounts.
Misuse of purchased leads.
Attempts to manipulate the Coin Reset Assurance process.
Breach of Selyst’s platform terms and conditions.
Any other activity that Selyst reasonably considers abusive or fraudulent.
Coin Reset Assurance is provided as a goodwill feature to help eligible professionals become comfortable using the Selyst platform.
It is not an automatic or contractual right of the professional.
The approval and grant of any Coin Reset Assurance claim remain at the sole discretion of Selyst Technology Services Private Limited.
Selyst may modify, suspend or withdraw Coin Reset Assurance at any time.
Any claim will be assessed according to the terms applicable on the date the Welcome Set was purchased, unless otherwise required by law.
For questions or assistance with a Coin Reset Assurance claim, contact:
Email: support@selyst.com
Phone: +91 8065938728
Support hours: Monday to Friday, 10:00 AM to 5:00 PM