Your public profile is one of the most important parts of your Selyst account.
Buyers who submit service requests on Selyst may view your public profile even before you contact them. When you purchase a lead, Selyst may also send the buyer a link to your public profile through WhatsApp.
This means a buyer may form an impression about your business before you send your first message or make your first call.
A complete and professional profile can help you:
Build trust with potential customers
Present your business professionally
Help buyers understand your services
Increase the likelihood of buyers answering your calls
Improve your chances of converting leads into customers
There are two ways to access and edit your public profile.
Log in to your Selyst account.
Go to your Seller Dashboard
Scroll down to the Account Health section.
Review your profile completion percentage and verification status.
Click Complete Profile.
You will be taken to the page where you can manage and edit your public profile.
Log in to your Selyst account.
Go to Settings
Click Manage Public Profile
Click Edit Profile to update your information.
Your public profile is divided into three main sections:
Business Info
Branding and Media
Services and Credentials
The Business Info section contains the main information buyers may use to understand and contact your business.
You can create a custom URL for your Selyst public profile.
This is the unique link buyers can use to view your profile.
Example:
https://www.selyst.com/professional/[YOUR-PROFILE-NAME]
Choose a URL that is simple, professional, and closely related to your business name.
Enter the name of your business.
This can be the same business name you entered while creating your Selyst account.
Use the business name that customers are most likely to recognise.
You can provide a separate phone number and email address for communicating with buyers.
For example, you may use one phone number to log in to and manage your Selyst account, while using another business number to contact customers.
When configured, Selyst may share these contact details with the buyer after you purchase their lead. This helps the buyer understand which phone number they can expect a call from and which email address they can use to contact you.
Make sure the information is:
Correct
Regularly monitored
Used by the person responsible for contacting buyers
Add a short tagline that explains what your business does or what makes it different.
Examples:
Professional photography for every occasion
Trusted legal support for individuals and businesses
Complete digital marketing solutions for growing businesses
Keep the tagline clear and easy to understand.
Use the business description to explain:
What your business does
The customers you serve
Your key services
Your experience
What makes your business different
The locations you serve
Avoid using only one or two sentences. A detailed and well-written description can help buyers understand your business before speaking with you.
Add your business website, if available.
Your website can help buyers learn more about your services, previous work, pricing approach, team, and experience.
Make sure the website link is complete and working.
Example:
Enter the year in which your business was established.
This helps buyers understand how long you have been operating.
Select or add the languages in which you can communicate with buyers.
This is especially useful when buyers prefer to discuss their requirements in a regional or local language.
Only include languages in which you or your team can comfortably communicate with customers.
The Pitch Presentation URL can be a link to a document or webpage that introduces your business.
It may include:
Your company presentation
Pitch deck
Business brochure
Portfolio
Service catalogue
Company profile
Case studies
Previous projects
You may use:
A Google Drive link
A link to a page on your website
A publicly accessible presentation
A publicly accessible PDF or brochure
Selyst may include this link in the WhatsApp message sent to the buyer after you purchase their lead.
This can help you create a stronger first impression before you speak with the buyer.
Important: Make sure the link is publicly accessible. Buyers should not have to request permission to open it.
The Branding and Media section allows you to visually present your business.
Upload a clear and professional version of your business logo.
For the best result:
Use a high-quality image
Avoid blurry or stretched logos
Use a version that is easy to read
Avoid screenshots containing unnecessary background elements
Add a professional profile picture of yourself or the main person who communicates with customers.
Use a clear photograph with:
Good lighting
A simple background
Your face clearly visible
Professional or business-appropriate clothing
A genuine profile picture can help make your business feel more trustworthy and approachable.
You can add up to five business photos.
Depending on your service, these photos may include:
Completed projects
Your office or workplace
Your team
Equipment
Before-and-after images
Events you have worked on
Products you have created
Examples of your work
Use original and relevant images wherever possible.
Do not upload unrelated stock photographs that do not accurately represent your business.
You can add links to your business profiles on:
YouTube
Depending on the service category, Selyst may share a relevant social media link with the buyer.
Social media pages can help buyers review your work, activity, experience, and customer interactions before speaking with you.
Make sure your social media profiles are:
Publicly accessible
Active and up to date
Relevant to your services
Professionally presented
The Services and Credentials section helps buyers understand what you provide and why they should consider hiring you.
You can add the individual services provided by your business.
These services do not need to exactly match the service categories available on Selyst.
For every service, add:
Service name
Service description
For example, a photographer may add:
Wedding Photography
Product Photography
Corporate Photography
Event Photography
Portrait Photography
Photo Editing
In the description, briefly explain what is included and who the service is suitable for.
Add relevant professional credentials that can increase the buyer’s confidence in your business.
Credentials may include:
Certifications
Licences
Professional qualifications
Industry memberships
Awards
Accreditations
Training certificates
Government registrations
Relevant professional experience
Add a clear description for each credential.
Where appropriate, mention:
The issuing organisation
The year it was received
The area of expertise covered
The validity period
Only add credentials that are genuine and relevant to your services.
After updating any section of your profile, click Save.
Your changes may not appear on your public profile until they have been saved successfully.
After saving, open your public profile and check:
Spelling and grammar
Contact information
Image quality
Website and social media links
Pitch presentation access
Service descriptions
Credential information
The Account Health section on your dashboard displays your current profile completion percentage.
A higher completion percentage generally means that you have added more of the recommended information to your profile.
To understand how the profile completion percentage is calculated and how you can achieve close to 90% completion, read the following guide:
Learn How Profile Completeness Score is Calculated
Before contacting buyers, check that your profile includes:
Business name
Professional tagline
Detailed business description
Correct phone number
Correct email address
Website
Languages spoken
Business logo
Professional profile picture
Business photos
Relevant social media links
List of services
Certifications or credentials
Pitch presentation or portfolio link
Yes. You may provide a separate phone number for communicating with buyers while continuing to use your registered number to manage your Selyst account.
Yes. You can provide a separate business email address for buyer-related communication.
No. It is optional. However, adding a portfolio, company presentation, brochure, or service document can help buyers understand your business before you contact them.
You can use a publicly accessible Google Drive link or a page on your website.
Make sure the buyer can open the link without requesting access.
You can upload up to five business photos.
No. You can add your own service names and descriptions, even when they do not exactly match the categories available on Selyst.
Social media links allow buyers to learn more about your work and business before speaking with you. This can help establish familiarity and trust.
Some optional or recommended fields may not have been completed. Review the profile-completion guide to understand how the percentage is calculated:
Learn How Profile Completeness Score is Calculated
For assistance with updating your public profile, contact Selyst Support.
Email: support@selyst.com
Phone: +91 8065938728
Support Hours: Monday to Friday, 10:00 AM to 5:00 PM
SELYST TECHNOLOGY SERVICES PRIVATE LIMITED
WeWork Salarpuria Magnificia, Tin Factory, Doorvaninagar, Bangalore North, Bangalore – 560016, Karnataka
CIN: U63990KA2025PTC201482
Website: www.selyst.com